About Jack Henry

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

About the Team

Infrastructure Core Services teams are focused on infrastructure as code across compute, network, data and orchestration in the cloud. We partner with product engineering teams to build performant, scalable, and secure services that are responsible for transactions, payments, deposits, transfers, auth, and platform integrations.

We encourage and support growth in our engineers by hosting cross-team technical talks, paying for opportunities to attend or speak at conferences, and supplying a generous budget for good learning materials. We are convinced that investing in your growth is good for everyone.

We want our organization to be one that supports, challenges, and motivates you to build strong, dynamic connections with your peers and coworkers. To that end we promote a highly communicative, flexible, and transparent culture. How well work integrates with your life to give margin and space for the things you hold dear is an important quality of a healthy organization.

This position will be filled to work remotely anywhere in the U.S. or at any Jack Henry office location.

The target salary range for this position is $130,000 – $180,000, based on location and experience.

What you’ll be responsible for:

• Plan, design and build the core infrastructure systems used by Jack Henry's development and engineering teams
• Debug critical production infrastructure issues that may impact multiple sites and services
• Focus on site state and health with the discipline that allows us to easily and automatically move workloads to avoid failure
• Work with engineering teams to understand their priorities and emerging needs to prioritize solutions that keep pace with product development

What you’ll need to have:

• Understanding and practical experience in declarative service infrastructure environments (e.g., Kubernetes, Terraform, Istio, IdaC, GCP)
• Experience implementing and scaling relational databases, in-memory data structure stores and streaming data pipelines. (e.g., AlloyDB, Memorystore, Pub/Sub)
• Experience with DevSecOps as it relates to organizational policy frameworks, identity at the edge, ingress/egress traffic routing/security (e.g., OPA, Hashicorp Boundary, Istio)
• Minimum of 6 years across software development and/or cloud infrastructure.
• Ability to travel up to 5% to attend JH meetings, trainings, and/or professional conferences.

What would be nice for you to have:

• Ability to write high quality code in an infrastructure driven language. (e.g., Go, Python, etc.) or experience with .NET service development
• Deep experience operating in a Unix shell
• Familiarity with the full life cycle of software development, from design and implementation to testing and deployment
• Experience integrating with managed logging platforms, time series metric databases, or distributed tracing infrastructure (e.g., DataDog, Prometheus, Honeycomb)
• Familiarity with the process to interview, collect and develop user personas to implement highly scalable IAM structures
• Familiarity with SAFe

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment 

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.